Dear Partners,

Progress is impossible without change and those who cannot change their minds cannot change anything’; true to the words of George Bernard Shaw, we are thrilled to announce that our company has embraced many changes this year that will undoubtedly be the start of a brand new era for our Hotels.

Cyprotel Faliraki has always been an impressive property with a plethora of facilities and venues, but it will now acquire the most precious attribute of all; a heart and soul.

We are therefore extremely proud to share the news that Melina Axioti (General Manager), Manos Stylianou (Assistant Manager) and Roy Van der Heijden (Host Manager) – the Management Team that took the SENTIDO Cypria Bay Hotel in Cyprus to No. 1 SENTIDO Hotel worldwide, having won two consecutive Sunny Heart awards in 2015 and 2016, not to mention countless Tripadvisor, Zoover and Holidaycheck awards over the last three years – have decided to come on board to head our Hotel operations.

Their  philosophy  begins  and  ends  with  the  ultimate  satisfaction  of  their  guests, ensuring that every individual’s needs and wishes are addressed, reinstating their belief that ‘hosting guests is solely about creating experiences that will be etched as the best memories in every visitor’s book of life’.

Backing   up   their   personalized   management   style   is   a   Team   of   Hospitality Management trainees that have been handpicked from the very best universities in the Netherlands, as we have the honour to be an accredited training centre for young professionals venturing into the Hospitality Industry.

Animation takes on a whole new meaning at the Cyprotel Faliraki with a super enthusiastic squad of entertainers that will amuse our guests throughout the days and nights. Our guests will be spoilt for choice with over 10 new activities to choose from such as archery, step aerobics, yoga, zumba and nature trail guided walks to name a few.

And to spread a little more magic, we are creating an enchanting fairy garden in our playground where children can sneak a peek at the fairies and feed the splendid peacocks that roam our lush gardens.

A renovated Kids Club and Teens Club that will boast Plays Stations, X-boxes and innovative activities will allow parents to sit back and relax while their children are safely entertained. Coupled with our water park, new cinema room, volleyball court, tennis court, basket-ball court, 5 x 5 mini football court and a plethora of new fun activities and games, our younger guests are sure to have a holiday to remember.

The lunch restaurant is currently undergoing a full renovation so that our guests can enjoy our newly created menus that will allow them to savour a wide range of local delicacies, with the addition of a new Greek ‘a la carte roof-top restaurant that will no doubt steal the show.

And because we will not be complacent, we are preparing two rooms of each room type as samples to showcase the final result of renovations to come. To top up an incredible stay we have upgraded our Wi-Fi services with state of the art fibre optics and look forward to our guests capturing and sharing their memories with friends and loved ones.

We look forward to welcoming you into the novel world of Cyprotel Faliraki and to quote the words of our new GM, ‘We are Greeks, proud of our heritage and culture and want to make you feel part of the magic that is Greece. We are blessed to live on an island where the sun shines 340 days a year and where family, tradition and friendship lie at our core and unite us. Welcome to our family’.

Yours Sincerely,


Cyprotel Faliraki Management Team