Your privacy is very important to CADS Hotels Management Ltd (“we” /
“us”). We follow strict security procedures in the storage and
disclosure of personal information which you have given to us when
accessing and using our website, when making a booking on our website or
registering with us, to protect your privacy in accordance with the
provisions of the applicable data protection laws. In this section, you
can find information about our policy regarding the protection of
about your privacy.
We collect personal data from you if you register online with us,
access and/or use our website or carry out transactions for goods and
services via our website or our hotel directly.
1. Information we collect and how we use and share it Personal data we collect when you access and use our website, when you
make a booking through our reservation system and where you register
online with us (hereinafter referred to as “personal data”): • Your name, email address, physical address, phone number, date of
birth, country location and payment card information (to the extent this
information is provided by you); • Information relating to your membership in one of our services or programs; • Information about how you use our website, products and services; and • Information such as stay and room preferences made during the course
of your reservation such as your preferred room type and specific
requests to the hotel.
2. We use the personal data collected for the purposes of: a. Registering you as a new user of our services and managing our relationship with you as a registered user; b. Providing our reservation and booking services for our hotels and facilities to you; c. Internal analysis purposes; d. To the extent that you have consented to being contacted for
marketing purposes, we will use your personal data for the purposes of
providing you with email newsletters, surveys, any other communication
for the purposes of advertising and marketing of our services as well as
providing you with targeted advertisements on our or third party
websites; e. Maintaining legal records and accounts for the time periods
required by European/Cyprus law or where we need to comply with a legal
or regulatory obligation;
f. Where it is necessary to establish and/or exercise our legitimate
interests (or those of a third party) and your interests and fundamental
rights do not override those interests.
3. Disclosures of your personal data
We may have to share your personal data within our group to the
extent that is necessary for the purposes for which the personal data
was collected for and with some third party companies under specific
contract terms in accordance with the applicable laws, whose services we
employ to conduct our business or in relation to any supply of products
and services by us. Disclosure of your personal data may also be
required in order to comply with any applicable laws.
In the instances where you have consented to the use of your personal
data for the purposes of advertising and/or marketing we may share your
personal data with third party online service providers who may be
located outside of the EEA.
Whenever we transfer your personal data outside of the EEA, we ensure
a similar degree of protection is afforded to it and that all third
parties respect the security of your personal data and treat it in
accordance with the law. We do not allow our third-party service
providers to use your personal data for their own purposes and only
permit them to process your personal data for specified purposes and in
accordance with our instructions.
We will only send you marketing emails where you have agreed to this.
You can opt out of our advertising and marketing communications at any
time by any of the following methods: a. Contacting our Marketing Team at [email protected]
Data Retention of your personal data We will only retain your personal data for as long as necessary to
fulfil the purposes we collected it for, including for the purposes of
satisfying any legal, accounting, or reporting requirements.
on this page of the site and notify you of such changes so that you
always know how we use the information we collect and under what
circumstances we disclose it to others. Your legal rights Your duty to inform us of changes It is important that the personal data that we hold about you is
accurate and current. Please keep us informed if your personal data
changes at any time. Your rights in connection with personal data
Under certain circumstances, by law you have the right to: • Request access to your personal data (commonly known as a “data
subject access request”). This enables you to receive a copy of the
personal data that we hold about you and to check that we are lawfully
processing it. • Request correction of the personal data that we hold about you. This
enables you to have any incomplete or inaccurate information we hold
about you corrected. • Request erasure of your personal data. This enables you to ask us to
delete or remove personal data where there is no good reason for us to
continue to processing it. You also have the right to ask us to delete
or remove your personal data where you have exercised your right to
object to processing (see below). In some cases, we may demonstrate that
we have compelling legitimate grounds to process your information which
override your rights and freedoms. • Object to processing of your personal data. In some cases, we may
demonstrate that we have compelling legitimate grounds to process your
information which override your rights and freedoms.
• Request the restriction of processing of your personal data. This
enables you to ask us to suspend the processing of personal information
about you if we no longer require it to establish, exercise or defend
legal claims. • Request the transfer of your personal data to another party.
If you want to review, verify, correct or request erasure of your
personal data, object to the processing of your personal data, or
request that we transfer a copy of your personal data to another party,
please contact our Data Protection Officer in writing at
DATA PROTECTION OFFICER
We have appointed a data protection officer (DPO) to oversee
this privacy notice or how we handle your personal information, please
contact the DPO, Andreas Markoudis at [email protected]. You have the
right to make a complaint at any time to the Data Protection
Commissioner’s Office, the Republic of Cyprus’ supervisory authority for
data protection issues.
of our website. This helps us to provide you with a good experience when
you browse our website and also allows us to improve our site. By
clicking to accept our cookies policy and continuing to use the Service,
your choices regarding cookies.
What are cookies
Cookies are small pieces of text sent by your web browser by a
website you visit. A cookie file is stored in your web browser and
allows us or a third-party to recognize you and make your next visit
easier and the Service more useful to you.
Cookies can be “persistent” or “session” cookies.
of the Service, to provide analytics, to store your preferences, to
enable advertisements delivery.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service: – Essential cookies: We may use essential cookies to authenticate users and load their preferences automatically. – Advertising cookies: Advertising and targeting cookies are used to
deliver advertisements more relevant to you, but can also limit the
number of times you see an advertisement, and be used to chart the
effectiveness of an ad campaign by tracking users’ clicks. They are
usually placed by third-party advertising networks with a website
The two main ways we use advertising and targeting cookies are set out below:
Interest-based advertising (or online behavioral advertising) is where
cookies are placed on your device by our third-party advertising
partners which remember your web browsing activity and group together
your interests in order to provide you with targeted advertisements
which are more relevant to you when you visit our websites. Your
previous web browsing activity can also be used to infer things about
you, such as your demographics (age, gender etc.). This information may
also be used to make the advertising on our websites more relevant to
‘Retargeting’ is a form of interest-based advertising that enables
our third-party advertising partners to show you advertisements selected
based on your online browsing activity away from the Website. This
allows companies to advertise to people who previously visited their
website. These cookies will usually be placed on your device by third
party advertising partners and we have listed the main ones we work with
as follows: Google AdWords, Facebook.
Without these cookies, online advertisements you encounter will be less relevant to you and your interests. In addition to our own cookies, we may also use various third-party’s cookies to report usage statistics of the Service.
What are your choices regarding cookies?
there is a simple procedure in most browsers that allows you to
automatically decline cookies or be given the choice of declining or
accepting the transfer to your computer of a particular cookie (or
cookies) from a particular site. If you’d like to delete cookies or
help pages of your web browser. If you wish to manage your cookies
please access and manage your subscription/preference settings on the
Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=en
Google Adwords: https://support.google.com/ads/answer/7395996
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to store your preferences.
We work hard to protect our users and their personal data from
unauthorized access to or unauthorized alteration, disclosure or
destruction of information we hold. In particular:
• We review our information collection, storage and processing
practices, including physical security measures, to guard against
unauthorized access to systems.
• We restrict access to personal data to CADS Hotels Management Ltd
hotels employees, contractors and agents who need to know that
information in order to process it for us, and who are subject to strict
contractual confidentiality obligations and may be disciplined or
terminated if they fail to meet these obligations.